Financial Services Research - FRC Experience

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Experience in Financial Services Research

We have highly specialized knowledge and experience in conducting studies across a variety of financial service fields including banking, insurance, consumer credit, investment services, real estate and other related areas.

Our experience in each of these areas includes many large-scale, comprehensive studies designed to provide strategic guidance as well as smaller-scale, highly focused efforts to resolve a particular product/service issue or need.

Examples of Types of Surveys in Financial Services Research

 
  • Advertising effectiveness
  • Image assessment/tracking
  • Competitive assessment
  • New product evaluations
  • Pricing, bundling studies
  • Customer satisfaction/tracking
  • Concept evaluations
  • Employee attitudes
  • Product positioning
  • Market definition
  • Insurance needs, attitudes, practices
  • Market segmentation
  • High value / key customer surveys
  • Member satisfaction
  • Product/service evaluations
  • Customer profiling

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